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I’m running for Shelby County Clerk to master the basics with modern execution: upgrade outdated technology, revise outdated procedures using Lean best practices, and deliver transparent public reporting that residents can trust.

Finance + Analytics & Discipline, Financial not Political

Secure modernization of the County Clerk’s Technology Stack

Operational execution: faster service, continuous improvement

Respectful, citizen-first experience from every clerk

Accountability you can verify with published metrics

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Competence you can measure

Shelby County deserves a Clerk’s Office that runs like a modern service organization — fast, secure, respectful, and transparent.

Measurable Focus Areas

Service SLAs

Standard

Clear turnaround targets, fewer errors, and respectful service you can count on.

Workforce Excellence

Standard

Train, support, and retain staff — the public experience starts inside the office.

Secure Modern Systems

Standard

Modern workflows, strong controls, and technology that protects residents’ data.

Stand With Bennie

Help build a Clerk’s Office defined by operational discipline, financial transparency, and technology that serves people.

Choose one — then bring one friend

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Time • Voice • Support — every piece matters

The Standard

Bennie’s Vision

Master the basics with ABC — Automation, Better Pay, Customer Focus — delivered with measurable performance and transparent reporting.

High trust • Minimal noise • Measurable execution

See Receipts View Plan

Operating Priorities

A B C•Tap a target to expand details

Automation

Modern workflows. Fewer manual errors. Faster service.

Control

target

Cycle time ↓+

Map high-volume services and remove bottlenecks + rework

Standard work so outcomes don’t depend on who’s on shift

Queue visibility: what’s waiting, why, and how long

Target

Error rate ↓+

Validate inputs early to prevent downstream fixes

Audit trails for high-risk transactions touching public dollars

Clear exception handling: fewer “mystery” overrides

Better Pay

Retain talent. Reduce turnover. Improve consistency.

Workforce

Target

Turnover ↓+

Reclassify all positions. Pay strategy tied to service standards and retention

Remove compression. Clear career ladders so good people stay and grow

Standardize work hours. Reduce burnout with smarter scheduling and workload design

Target

Training ↑+

Minimum Six Sigma White Belt, Yellow Belt training for all Clerks

Cross-training to reduce single points of failure

Measure proficiency — not just “hours worked”

Customer Focus

Clear standards. Faster resolution. Respectful service.

Service

Target

Wait time ↓+

Publish daily/weekly queue snapshots and common wait times

Appointment + triage options for complex services

Reduce repeat visits with better pre-check guidance

Target

Resolution ↑+

Clear escalation path for edge cases and time-sensitive requests

Measure first-contact resolution and fix repeat pain points

Publish what’s improving — and what still isn’t

Measurement

Publish the scorecard

Turnaround times, volumes, accuracy, and service outcomes — visible and understandable.

Discipline

Run the office like a system

Standard work, clear ownership, and controls that prevent errors before they happen.

Trust

Accountability without drama

Less rhetoric. More execution. Residents can verify results with data.

The Receipts

Transparency Dashboard

Real figures. Clean math. No spin. A public standard for stewardship — what’s collected, where it goes, and what outcomes were delivered.

These figures reflect Shelby County’s portion of County Clerk Net Receipts (Cash Basis) as of January 29, 2026.

See Results View Plan

Month-to-Date

$7,573,493

Current month collections

Year-to-Date

$50,093,069

Running total this year

Forecast (Selected)

$81,000,000

Expected total for selection

Remaining to Collect

$31,011,629

Forecast minus collected

YTD vs Forecast (Selected)

Preview

Year-to-date

Forecast

Lines Included

Full breakdown →

Hotel Motel Tax

$11,180,387

Car Rental Tax

$1,969,169

Wheel Tax – Original

$19,558,359

Wheel Tax – Debt Service

$9,605,068

Gasoline Tax

$7,675,388

Hybrid/Electric Vehicle Registration Tax

$104,698

This is a preview of the transparency dashboard we will publish — clear inputs, clear outcomes, and simple accountability. These numbers are real.

More below

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Help canvass, phone bank, events, and admin support.

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